Beware of Double Charges

I have used TurboTax for the last 10 Years and have never had an issue. However, this year is the first time I bought it directly from the Apple App Store. After downloading TT Deluxe I completed the In-App purchase to upgrade to Premier. All was good until I completed my taxes and went to e-file. I was greeted with an error saying there had been a “technical glitch” and that I would need to re-enter my password. This did not solve the problem. After going to the TurboTax help website the recommendation was to Force Quit and then retry, and if prompted to purchase again, just click through and no charge would occur. Guess what, $119.00 in app purchase later TT customer service is no where to be found. They will not return calls, and If I am lucky enough to get through I am prompyly disconnected. Needless to say I will NEVER use TurboTax again in the future. Thanks Intuit for ruining a once terrific product.

Airmensociety about TurboTax 2015